LB:
https://octodon.social/@nixy/99888190649010558
The way Cloudflare handled switter.at's suspensions sounds like someone high up in Legal or even a C-level exec pressed the panic button, the "Get this stuff off our service immediately" and that overrode any customer service concerns about suspending a customer with no prior notice.
also probably not a coincidence that this happened after switter.at got a bunch of press in big tech news sites
@MistressEmelia yeah even if your service is all 'legal', them suspending a customer without any notice is going to ring all sorts of alarm bells even it is well within their rights and obligations to do so
they aren't winning the PR battle for this one
@staticsafe yeah, absolutely.
Capitalism, Cloudflare, switter.at, legal liability Show more
Capitalism, Cloudflare, switter.at, legal liability Show more
Capitalism, Cloudflare, switter.at, legal liability Show more
Capitalism, Cloudflare, switter.at, legal liability Show more
@staticsafe oh, I don't doubt that. But either way, it looks extremely poorly on them as a company. I've already heard from people working at some very big companies that they're looking at now leaving cloudflare.